Qualifications

1993-1995, 1997-present     Independent Consultant                          Berkeley, CA

Facilitator, Project Mentor, Strategic Thinking Advisor

• Serving clients in web services, market research, consumer products, government, pharmaceuticals, automotive sales, information technology and consumer e-business, education, transportation, finance, international trade, and high-technology manufacturing.

• Specializing in process and organization redesign to increase system/organization fit and improve performance at the convergence of human and technical systems, motivating systems projects and managing performance of information services consultants and vendors.

• Often called in to advise IT executives and systems project managers, facilitate planning sessions, support teams that are redefining the way they accomplish information technology work or reviewing the work of contracted IT service providers.

1995–1997        SILVERRUN Technologies Inc.                           San Mateo, CA

Manager, Information Technology Services (Western Region)

• Specializing in model architecture planning, model management process development and deployment, graphic facilitation for requirements definition using data and process modeling

• Providing systems project planning, analysis of complex systems using the SILVERRUN tool set, managing complex projects, and technical team development.

1991-1993        Knowledge Works Inc.                                        San Diego, CA

Partner, Director of Operations

• Responsible for all phases of managing a small contract software company including project feasibility, client management and technical project management as well as business administration.

• Performed analysis, design, system validation, documentation and delivery for a variety of client projects.

• Restored profitability to $100K startup.

1990-1991        Tenera, L.P.                                                            Berkeley, CA

Manager, Product Development

• Responsible for R&D and support of TENERA’s computer systems architecture and core business application products.

• Managed product planning, development standards and tools, quality, configuration, product delivery and technical employee development.

• Orchestrated turnaround of mission critical product development projects.

• Launched key initiatives to evolve the Tenera’s technical product architecture.

• Established professional product development capability in line with strategic imperatives.

1979-1989        San Diego Gas & Electric Company                     San Diego, CA

Supervisor, Systems Development; Technical Project Mgr.; Sr. Analyst; Sr. Programmer

• Managed large, multi-year, multi-departmental systems development and package installation projects using structured methods.

• Started as Associate Programmer and served in all development functions up through first-level management.

• Participated in the IS Division Reorganization Design Team, SDGE Strategic Information Plan, Standards Committees and led SDGE’s first Office Automation project.

1989                 University of Southern California                        Los Angeles, CA

• M.S. Systems Management, dual emphasis in Organization Development and Information Systems. Magna Cum Laude.

1984                 National University                                              San Diego, CA

• B.B.A., Business Administration (including Human Resources, Finance & Law). Summa Cum Laude.

1979                 Grossmont College                                                El Cajon, CA

• A.S., dual emphasis in Computer Science and Systems and Mathematics.

2001-2003 University of Califonia, Forest Products Lab, Member, Board of Advisors

1990-1991 OD and Technology Forum (a special interest group of the Organizational Development Network), Co-Founder

1990 At the Convergence of Human and Technical Systems, for Association for Systems Management, San Francisco Chapter

1985-1992 Project Management Institute, San Diego Chapter, Charter Member