EXPERIENCE
Innovative
IT Solutions, Inc.
Mr.
Pecora was co-founder of Innovative IT Solutions, a successful software and
e-business transaction company with over 800 insurance and financial services
paying customers. The company markets the now industry-standard agent
licensing database application known as COSMOS to state insurance
departments, and sells online licensing transaction services to insurance
companies, agencies, banks and securities broker-dealer firms.
Please refer to www.innovativeIT.com
and www.SIRCON.com for more information.
He left the successful company in June of 2001 to pursue other opportunities
in California.
He
was instrumental in helping Innovative IT Solutions reach its current levels
of growth and achievement in many areas. He formed the corporation and
successfully led the effort to spin off the ailing Insurance Services Division
of the former parent company in order to create Innovative IT as an
independent new company in early 1999.
Shortly
thereafter he wrote Innovative IT’s initial business plan, assumed control
of technology infrastructure and operations as CIO, and later became acting
CFO. Beginning in June of 1999, he became principally responsible for raising
growth capital. This culminated in the company’s successful closure of $4.5
million first round venture funding from two venture capital firms. During
this same period he was charged with selecting and preparing a new corporate
headquarters, a successful move that was completed on time with no loss of
online e-business service to customers.
Throughout
2000 he continued as CIO and Executive Vice President, and was responsible for
the growth or startup of a number of functional areas within the company.
Finance, Human Resources and Network Infrastructure reported to Myron for most
of 2000. He also launched and managed the company’s marketing function in
2000, establishing brand positioning and producing the company’s first
professional class brochures and advertising. His marketing startup work
resulting in two regional PACE awards for quality of collateral materials and
effective advertorials.
In
late 2000 through May 31, 2001, Mr. Pecora was responsible for business
development of key strategic alliances for the commercial side of the company,
landing key new partners to that are vital for continued future growth in
software sales and transaction services. During this same period Mr. Pecora
planned and managed infrastructure growth, including a new co-location data
center. He also provided much guidance and direct support to the new sales
organization, both inside/Internet sales staff and to outside sales directors.
In
March of 2001, Mr. Pecora was a joint recipient of the 2001 Greater Lansing
Entrepreneurial Award for Technology for the company’s success in insurance
e-business development and implementation. Please refer to the attached
reprint from the Lansing Business Monthly.
During his tenure, the company’s paying customer base rose from 50 in
late 1998 to over 800 by June of 2001.
Productive
Technology, Inc.
Mr. Pecora
managed the web-based and client/server software development, strategic
planning, and database consulting
practices for Productive Technology, Inc. (PTI). He also provided strategic
planning, architecture definition, data modeling, and network design
consulting services directly to clients. PTI was merged into Innovative IT
Solutions in January of 1999. His most recent PTI projects included:
Consulting
on development of an IT Strategic Plan and IT Architectures for the Saudi
Arabian Oil Company (Saudi Aramco);
Providing
strategic planning and other IT consulting services for seven large
counties for the California Courts’ Strategic Planning Project;
Providing
technology assessment services for several Nevada counties on behalf of
the Nevada Administrative Office of the Courts;
Conducting
a database and architecture platform study for the Orange County Courts;
Developing
comprehensive requirements definition for a new civil case management
system for the San Bernardino County Courts;
Designing
and implementing new Wide Area Network (WAN) upgrade for the City of
Rockville, MD; and,
Providing planning, IT organizational and technical consulting to WSSC, the nation's 7th largest water utility.
Highlights of several of his PTI client projects are summarized below.
Client:
Saudi Aramco
Position: Senior IT Planner
Mr. Pecora assisted in
developing an IT Strategic Plan and IT Architectures for the Exploration &
Producing (E&P) unit of Saudi Aramco.
Aramco is the world’s largest petroleum company, with one-quarter of
the world’s oil reserves. This four-month project was conducted at Saudi
Aramco headquarters in Dhahran, Saudi Arabia.
The project consisted of assessing Aramco’s information technology
– supercomputers, servers, PCs, networks, applications and databases – and
their IT organizational structure, style, processes, staffing and skills.
Next, an IT strategy was developed to align the IT organization with
Aramco’s E&P Business Plan. IT
Architectures were developed to serve as a blueprint for the deployment of
future technologies. IT projects
necessary for implementing the new plan were then defined and prioritized.
Lastly, a Change Management Program for effecting the necessary changes
to the IT organizational structure, style, processes, staffing and skills was
developed, along with a new approach for managing the ongoing IT planning
process. The IT Strategy was
published on the Aramco Intranet. Aramco is currently implementing the
strategy.
Clients:
California and Nevada State Courts Position:
Senior IT Planner
In 1997 and 1998, Mr.
Pecora assisted several California courts and criminal justice agencies with
developing their first IT strategic plans. In Nevada he performed technology
assessments for several county courts in preparation for development of their
first strategic plans. These IT strategy projects were initiated by each
state’s Administrative Offices of the Courts (AOC).
Mr. Pecora provided IT strategic planning assistance to 15 county
courts (Municipal, Superior and District), assessing their IT capabilities and
developing an IT strategy for meeting their needs over the upcoming 3-5 years.
The project included defining information systems and projects to
achieve their strategy. Individual IT strategic plans were developed for each
California county. Mr. Pecora was
responsible for developing 7 of the 58 California Courts’ strategies, and he
was assigned 4 of the 6 largest county court systems in the state. Mr. Pecora
received the highest performance rating of the eight IT planners working on
the project.
Client:
Tech Prose/Administrative Office of the Courts
Position: Strategic Planner
Beginning
in 1996 and continuing through July of 1997, Mr. Pecora has provided strategic
technology planning services to several of the largest and most
technologically advanced county court systems in the State of California,
including those in San Diego, Orange, San Bernardino, Ventura, Fresno and
Riverside counties. The initial assignment was to ensure that the courts
fulfilled the strategic technology plan development requirements of California
Rule of Court 991d. Each of the
county court systems met their plan requirements prior to the state’s
legislative deadline. The strategic plans examined and addressed a wide
variety of management and technology issues of vital importance to the courts
through the next five years. In 1997, Mr. Pecora was retained to assist the
courts in examining the requirements and determining the feasibility and
relative cost/benefit ratio for a variety of IT projects contained in each
court’s strategic plan. Mr. Pecora assisted in preparing funding requests
for those IT projects which provided the greatest benefit for each court
system.
Client:
City of Rockville, Maryland
Position: Systems Integrator
Mr.
Pecora previously designed and installed the local area networks (LAN’s) and
the wide area network (WAN) for the City of Rockville, Maryland. He recently
completed implementation of a WAN upgrade which interconnected this
municipality with the Maryland statewide information network backbone known as
SAILOR. In addition to the WAN
upgrade and state interconnect, Mr. Pecora planned and implemented the
infrastructure for the City’s new Web site (WWW.CI.ROCKVILLE.MD.US).
Mr. Pecora was responsible for project management and the technical
specifications for routers, data circuits, fiber optic hubs, LAN-WAN
interconnect hardware and software; the Firewall system, IP addressing, POP3/SMTP
servers, Geographic Information System (GIS) integration, network management
tools, disaster recovery, and automated gateways between public e-mail and the
City’s internal legacy e-mail systems.
Client:
Tenneco Position:
Senior Network and Software Design Engineer
Mr.
Pecora designed a wide area network (WAN) for the Western Market Center (WMC),
a start-up venture 50%-owned by energy giant Tenneco, Inc. located in Houston,
TX. He interviewed WMC management and Tenneco IT technical support staff at Tenneco headquarters during the
requirements definition phase of the project. He analyzed the current client
technology and operations, and the proposed configuration of the new computing
systems. After client acceptance of Mr. Pecora’s design, the client asked
him to further participate in the selection and implementation of the new
client/server platform.
After
implementation of the new WMC hardware and software, Mr. Pecora was asked to
design and develop a new client/server information system known as
Consolidated Electronic Bulletin Board (CEBB). CEBB is a Windows-based GUI
which communicates via TCP/IP to the WMC hosts and then automatically routes
WMC customers and logs them in to multiple gas EBB's operating on host systems
of pipeline companies which are connected to the WMC gas header facility. The
CEBB facilitates the WMC's goal to be the central clearinghouse for online,
electronic transactions and information in the gas industry in the western U.
S.
Client:
Entech Position:
Senior Network Design Engineer
Mr.
Pecora conducted an Information Systems technology audit for Entech, a large
energy company located in the western U.S. He interviewed Entech
IT technical support, management, and planning staff at Entech
headquarters. He also traveled to various sites and interviewed users and
IT support staff at the Coal, Oil and Technology Divisions of the company.
He analyzed the operations and configuration of the computing systems (Unisys,
Prime, and others) and the networks (Novell LAN, proprietary WAN-SYNC/ASYNC).
He examined the usage of one subsidiary's private microwave network used for
voice and data communications. He reviewed the newly-developed Information
Systems Plan (ISP) models created for each subsidiary.
Mr.
Pecora examined the rationale, methods, organization/support structure, and
vendor products used in the currently deployed systems and networks. He
explored and noted strengths and weaknesses of the current network, and noted
the implications regarding possible new platforms/architectures arising from
the multiple ISP's. He concluded his audit with an examination of the client's
disaster recovery plan.
The
deliverable produced by Mr. Pecora was a
Summary of Findings & Recommendations document. He developed
recommendations for a new, improved network design and corporate computing
platform that was consistent with the strategic direction of the ISP's, and
was more cost-effective than continuation of the old approach. His
recommendations saved the client approximately $500K annually, and resulted in
improved technical support resulting from staff re-allocation.
Client:
Belk
Position: Senior Network Design Engineer
Mr.
Pecora conducted a Network Technology Audit for Belk, a large retailing
company located throughout the southern U.S. He interviewed Belk senior
IT management, from the Chief Information Officer to the supervisors of
the various technical support groups. He also worked with the strategic
planning staff and members of the network and operating systems technical
support groups. He reviewed the headquarters (HQ) LAN design, and examined the
cable plant in the building architectural drawings and the documentation
provided by competing vendors.
He
examined the rationale, methods, organization/support structure, and vendor
products used in the current WAN. He explored and noted strengths and
weaknesses of the current WAN, and noted the implications regarding possible
new platforms/architectures arising from the new HQ LAN design. He concluded
his audit with a cursory examination of the client's network disaster recovery
plan, automated operations approach, and problem/change management procedures.
The
deliverable produced by Mr. Pecora was a
Summary of Findings & Recommendations document. He developed
recommendations for organization and staffing of various technical support
groups within the Technical Services & Operations section. Mr. Pecora also
reviewed more than 75 resumes of candidates for a technical manager position,
qualifying which candidates were best suited to work with the new technologies
and the new support staff alignment.
Client:
WSSC
Position: Guest Instructor, WSSC Local Area Network
Mr.
Pecora has developed and taught a user training course sponsored by the WSSC
training department on the network in the WSSC Consolidated Office Building
(COB). The focus of the course was features and functions of the network
facilities available to users in the COB. Topics include: COB structured
cabling system, Ethernet facilities, token ring components, bridges/ routers,
mainframe/SNA access, Novell file servers, PC memory usage, network printing,
shared disk space, network menus, dial-out, access to DEC/Vax, and other
network facilities. Students performed hands-on exercises to demonstrate
capabilities and reinforce understanding of concepts.
Client:
WSSC
Position: Senior Project Manager & Senior Network Design
Engineer
Mr.
Pecora led the planning, implementation and administration of several key
IT projects as a senior consultant to WSSC, the nation's 7th largest
utility. He identified the required tasks and sub-tasks, developed resource
estimates, established schedules, provided staff leadership and guidance, and
performed analysis, product evaluation, and implementation. The projects Mr.
Pecora managed included the following:
Wide Area Network Evaluation: Designed and configured a WAN link from WSSC headquarters to key remote sites for purpose of technology evaluation, to be followed by recommendations for a WSSC WAN deployment strategy and joint data communications plan between Information Systems and Facilities Maintenance divisions of WSSC. Test configuration includes Cisco routers, IBM bridges, analog and digital microwave circuits, Paradyne and ConnecT1 DSU's, IBM 3174 controllers, Cabletron token ring and Ethernet hubs, IBM RS/6000, Sun SparcStations and 8/390 file server, Novell file servers, IBM 3745 FEP, IBM 3090 mainframe, HP/3000, and DEC/Vax systems. Protocols include SNA, TCP/IP, SunNet, HPNet, DecNet, IPX/SPX, Netbios and SNMP.
Network
Management: Installed,
tested, operated, and evaluated fourteen LAN management products including
Netview, LANSpy/NetSpy, LANView/Windows, Netview/PC, Lan Manager, Frye
Utilities for Networks, Netware Early Warning System (NEWS), and others as
Part A of a long-term effort to provide integrated network resource
monitoring, alert generation, and reporting. Recommended SNMP standard
management protocol, to be implemented in next phase along with
modification of selected products to form an integrated solution that is
tailored to the WSSC network environment.
Wide Area Network Plan: Designed and configured the new WSSC WAN, integrating new technologies with pre-existing WSSC point-to-point, proprietary, networks which rely heavily on a private microwave system. The Plan addresses both technology deployment and organizational roles/responsibilities for a 30-site network that carries mission-critical data for both Corporate and Process Control applications.
COB
Network Design:
Designed, configured, tested and implemented an enterprise-wide
network for the new WSSC headquarters, the Consolidated Office
Building (COB). Led team through the requirements analysis, functional
design, general design, technical design, vendor functional testing,
integration testing, and 6-month staged deployment of infrastructure
components and move-in of users into the COB. Developed and executed a
concurrent support plan to simultaneously handle networking for two
corporate headquarters during the move phases. Designed and tested new
network disaster recovery plan, utilizing sophisticated T1 links to WSSC
sites and the Sungard recovery vendor in Philadelphia, PA. In addition to
problem resolution, he developed user handouts, checklists and other
training materials.
Problem
Management:
Evaluated current IT approach and procedures for problem and change management. Made
recommendations for procedural improvements, and designed and implemented
automated messaging to notify staff of new/changed problem and change
records. Previously performed an extensive requirements analysis and
product search for an integrated change and problem management system;
evaluated short-list products and made final recommendation to
IT management. Scope has been subsequently expanded resulting in
current activity to research and recommend a product that adds
comprehensive inventory function, resulting in an integrated
change-problem-inventory system.
Supported
hardware on the project included: IBM 3090, with 3745 FEP, with local and
distributed 3174/3274 controllers (both token ring attached and SDLC-attached);
Sun 8/390 File Server; Unisys; AST File Servers, Cabletron token ring hubs and
Ethernet concentrators, Cisco routers, IBM bridges, Paradyne modems and DSU's,
ConnecT1 DSU's, RS/6000, Sun SparcStations, HP/3000, HP printers, and DEC\Vax
systems.
Supported
software on the project included: MVS/ESA operating system, JES2, NCP, VTAM,
VPS, BARR/RJE, CICS, IDMS, TPX; Novell Netware 3.1.1, 3Comm, Lan Manager,
Netview, LanView Windows, Netspy, LanSpy, WordPerfect, Lotus, Dbase, Notework,
MRM, AIX/6000, MPE OS, DOS, Windows, Frye FUN, Frye NEWS, PC/FTP, ACS2,
ProCOMM, WIN/TCP, Pathways, and others.
Supported
networks included: Token Ring, Ethernet; IBM SNA, Novell IPX/SPX, TCP/IP,
3Comm/LanMan (Netbeui), SunNet, HPNet and DecNet.
Information Systems Division (ISD) planning: Developed an ISD reorganization plan, outlining new functional responsibilities and staffing requirements after multiple WSSC sites relocated into consolidated corporate headquarters. Developed an IT support plan, factoring in the culture and organizational dynamics of ISD and other WSSC departments and divisions.
Client:
Cisco
Position: Guest Instructor, IBM Systems and Networks
Mr.
Pecora developed and taught a customized onsite technical sales training
course to Cisco Systems in San Francisco, CA. The areas of instruction
included IBM mainframe systems and communications hardware and software
products (including: Netview, Lan Manager, VTAM, NCP, NTRI, token ring, APPC/APPN/LU6.2,
bridges, 3745, 3174, 3172, etc.), IBM Systems Network Architecture
introduction, IBM network management strategy and products, and technical
marketing approaches in IBM mainframe-based
IT departments. Mr. Pecora also reviewed Cisco's "IBM Direction"
strategy and products documentation, providing marketing and technical
feedback prior to final publication.
Client:
WSSC
Position: Senior Network Design Engineer
Mr.
Pecora conducted a study to assess, document and recommend improvements to the
HP-IBM network technical support provided by
ISD Technical Services & Operations to the user, Mobile Equipment
Division (MED). Technical, organizational, and procedural factors were
examined, culminating in several deliverables, including:
Recommended ISD Problem Flow (diagram with organizational responsibilities)
Paradyne
DCX 850/HP Hardware Configuration Map (technical documentation)
MED problem reporting procedure, and MED hotline to ISD-Technical Service
The
hardware included HP 3000/925 system, with distributed terminal controllers,
IBM 3090, with 3725 FEP and a data link to the HP 3000. The software included
HP MPE operating system, HPNet, HP and IBM utilities, IBM NCP/VTAM, and the
Paradyne 6510 Analysis system. Network components included Ethernet thicklan,
HPNet/MRJE, Paradyne DCX 850 multiplexers with modems (SDLC to HP DTC's), IBM
SNA point-to-point (PU4-PU2), and Paradyne modems for SNA/SDLC to 3745 LIC.
Client:
Federal Reserve Board
Position: Lead Consultant
Mr.
Pecora developed and implemented an interface for the mainframe-based
electronic mail and electronic document storage product, DISOSS, used by the
Federal Reserve Board. Mr. Pecora provided expert consulting to the Board on
the configuration and usage of the DISOSS product, which links PC's,
minicomputers, and mainframes at the Board with like systems at the Federal
Reserve Banks across the country. Electronic documents and messages are shared
nationwide via a private data network. Mr. Pecora developed an interface to
automatically migrate old documents to off-line storage while maintaining
document descriptions and indexes online, enabling users to find the documents
during search operations. The system also automatically notifies users via
e-mail prior to migration to off-line storage.
Client:
IBM
Position: Guest Instructor, IBM Systems and Networks
Mr.
Pecora developed and taught customized onsite technical courses to IBM
customers in the Washington D.C. area. The areas of instruction included:
mainframe systems programming and networking (MVS/XA, VM, VM/XA, SNA, VTAM,
NCP, NTRI, token ring), LAN integration (Ethernet/token ring-mainframe,
TCP/IP), and applications design.
Previously Vice President, Georgetown Technical Services,
Division of ACR.
Mr.
Pecora joined Georgetown Technical Services in 1988 in order to start a
systems integration consulting practice. He combined his business development
skills with varied experience in computer systems and network programming,
planning, design, development and integration. His hardware and software
expertise utilized at GTS covered a wide range of IBM computer systems but
also included varied experience integrating IBM networks and systems with
other vendors, including DEC, Wang, Hewlett Packard, and Unisys. His GTS
experience is summarized below.
Mr.
Pecora analyzed client needs and provided systems programming, design,
installation and training under the IBM Business Partner program. Customers
purchasing designated IBM hardware and software received consultation and
technical assistance during all phases of the
project
life cycle. The program stimulated client movement to the latest IBM
technologies. Customer needs for maintenance and upgrade of old software and
systems were met via onsite and telephone technical support, hardware and
software conversion, migration, and new application design/development. Mr.
Pecora coordinated the various computer and staff resources available within
GTS to meet client needs under the program, with particular emphasis in the
following areas:
IBM
mainframes, 308/9x with MVS/XA or VM/IS;
IBM
minicomputer systems, 43xx & 9370 running VM, S/36, S/38 and the IBM
AS/400 system;
IBM
microcomputer systems connected via Token Ring Local Area Network (LAN),
running DOS or UNIX; and
Complex
software products, including DB2, Application System (AS), Cross System
Product (CSP), CICS, DISOSS, PROFS, and various SNA network products such
as VTAM, NCP, Netview and Logical Unit 6.2 (LU6.2) APPC/APPN distributed
processing software.
Mr.
Pecora kept GTS up to date on the latest in IBM technologies and
architectures, including Systems Application Architecture (SAA), Systems
Network Architecture (SNA), Document Interchange Architecture (DIA), Document
Content Architecture (DCA) and the customer support implications when
implementing these IBM architectures. Mr. Pecora also kept GTS staff involved
with other industry standards promulgated by organizations such as Open
Systems Interconnect (OSI). GTS clients with access to IBM's Information
Network communicated electronically with GTS staff via IBM's IBMLink and PROFS
nationwide e-mail service.
Mr.
Pecora was account manager and technical manager on projects for the following
GTS clients: WSSC, Fairchild, Sage Federal Systems, Virginia Commonwealth
University, Medical College of Virginia, ICF Inc., and others.
Previously President,
Georgetown Group Incorporated
As
President of the Georgetown Group Inc., a consulting firm specializing in
computer systems implementation, Mr. Pecora was responsible for:
Strategic
information technology planning;
New
business development and key account management;
Computer
systems design (technical) review/approval;
Technical
staffing and management;
IBM
and other software vendors liaison; and,
Project
management on behalf of clients.
Mr.
Pecora's technical accomplishments at Georgetown Group included:
IBM
Systems Implementation:
Jointly with IBM planned, installed, programmed and provided other
training and implementation services on a wide range of IBM computer and
operating systems, including, MVS/XA, VM/SP/IS, OS/400, OS2/Token-Ring
LAN, VTAM/NCP-NTRI, VTAM/NCP-TCP/IP, DISOSS-PROFS-DEC-WANG-UNIX
integration, DB2, Application System (AS), and other smaller systems and
IBM program product implementations. GGI provided U.S. marketing and
technical support for the UK developed product Real-time Application
Programming Interface to DISOSS (RAPID). Mr. Pecora designed an interface
from IBM's DISOSS to MCI's MCIMail system. Mr. Pecora led projects for the
following clients: Ford, Westinghouse, MCI, Coca Cola, ITT.
Software
Product to Reduce DASD Consumption:
Designed and coded (IBM assembler) a host mainframe software
product compatible with IBM's DISOSS Library Management Utility. The
software provides online electronic tracking of documents removed
(archived) from the host document libraries, thereby freeing host DASD.
Connection
of Token Ring LAN to IBM Mainframe:
Assisted in the IBM mainframe installation and software
customization required to connect a large Token Ring Local Area Network
(LAN) to the host. Provided expert consulting on the host SNA
communications components (VTAM, NCP, 3725) and the LAN-mainframe
software.
Commercial
Seminars on IBM Product Implementation:
Taught public seminars in New York, Chicago and Washington
detailing the requirements, problems and related issues concerning
implementation of certain complex IBM software products. Taught both
management concerns and specific technical installation and support
topics, averaging four days per course, covering approximately 500 pages
of technical material during each seminar.
Previously Technical Manager and Consultant, Boeing Computer
Services Co.
Mr.
Pecora managed a staff of systems programmers, designers, analysts and
applications programmers for a large computer services firm. He had final
technical approval on design and system changes, and was responsible for
project management. The primary systems developed were interfaces from various
IBM environments to non-IBM systems.
Previously Systems Programmer, Virginia Power Company
For
a major eastern public utility (with nuclear generation facilities), Mr.
Pecora started a distributed processing systems programming group focusing on
the varied needs of different organizations within the utility, including
power, transmission and distribution, and the finance departments. He provided
onsite technical evaluation, installation and problem determination support as
well as integrating disparate systems into the company-wide data
communications network. In addition to writing
IT Support Plans and training junior personnel, he provided systems
programming expertise on:
Privately
developed specialized systems for electronic meter reading and transmission
to IBM Series/1, with eventual up-load to IBM mainframe;
Privately
developed specialized systems for process control in power plant and pumped
storage generation facilities;
IBM
8100 (minicomputer) information systems (both DPCX and DPPX operating
systems) for integrated office automation, networking, document control and
nuclear modeling programs to meet Nuclear Regulatory Commission
requirements;
DEC
VAX/VMS systems with Intergraph 68000 workstations for power plant and
transmission/distribution systems Computer Assisted Design/Computer Assisted
Mapping (CAD/CAM) applications; and
IBM
mainframe 308x MVS-based systems and applications, with SNA/VTAM/ NCP
backbone network, 3800 host laser printing subsystem, mass storage, SAS,
COBOL, FORTRAN, JES, SMP, TSO, SPF, VSAM, NCCF/NPDA, HCF, GDDM, DISOSS and a
wide variety of distributed systems products for communications.
Previously Lead
Applications Programmer, U.S. Internal Revenue Service
Mr.
Pecora was responsible for coding, testing and maintenance of the U.S.
Individual Master File Posting and Analysis system (IMF R-15) for the Internal
Revenue Service, U.S. Department of the Treasury. Mr. Pecora implemented tax law
changes directly into the IMF Analysis modules and performed maintenance to
comply with existing tax code and regulations. The processing modules he was
responsible for performed the following:
Processing
of 100+ million U.S. individual tax accounts;
Computing
of federal income tax, interest, penalties;
Generating
automated taxpayer notices;
Applying
algorithms to determine which tax returns to flag for audit; and,
Posting
debits/credits to individual taxpayer accounts, and balancing of U.S.
Treasury.
BA
English, Marshall University, Huntington, West Virginia
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